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McWelco Products is a family owned and operated company started after WWII in 1945 by R.E. McKinley Sr. From our start in general fabrication and repair to ornamental iron and structural steel in the 60’s, our motto and goal was to do the best job possible. This same quality has carried over in our Truck Tool Boxes, Security Boxes and Truck Racks. McWelco has from its beginning made it our goal to provide the best products and workmanship worthy of the tag “Made in America”.
It is our Opinion that our customers deserve a box that will stand guard over their valuable tools and be durable to last beyond the life of their truck, and also Truck Racks that not only look professional but will stand up to the loads and abuse that is expected. With this in mind we engineer and handcraft each product incorporating many years customer feedback that has helped us shape the development of the products we produce today.
Article #1
*(Hardware items and surface finishes not included in the above. see
article 2 and 3 )
Article #2
Mcwelco Warranties to the original owner with proof of purchase, the surface Finishes of all Mcwelco Brand products against fading, flaking or peeling per the schedule below. McWelco finish warranty excludes any third party finishes such as Powder coatings or spray in Bed liners.
Polyurethane paint: one and a half (1 1/2) years
full warranty.
Powder coat paint: one (1) year full warranty
Super Poly Double coat paint Finish: Three (3) year full Warranty.
Conditions Not Covered include: Damage Caused by
abrasion, scraping, impact-chipping, or normal wear.
Article #3
The following HardWare items which are factory installed on various McWelco brand products are warranted for twelve (12) months after purchase to the original owner with proof of purchase.
A) Locks B) Latches C)Gas-arm Lid Stays
D) Bearings and Rollers E)Lid Sealer /Gasket Material
All Products Purchased at McWelco.com or at a McWelco Products location are subject to the following return policy. All small items such as locks, latches, gas struts, gasket sealers, tiedown systems, organizer systems, and installation hardware must be in original purchased condition and shall be subject to a 30-day full refund policy. All McWelco Products within the category list of product series (L-Series, V-Series, Y-Series, H-Series, C-Series, D-Series, S-Series, G-Series J-Series and R-Series) shall be subject to 60-day conditional return depending upon the condition in which the item is returned. A restocking fee of $50 shall be applied to all products within a product series category that a return is issued. Products that are damaged during shipping have one of two options. Secondly A claim can be filed by the customer directly with the carrier in which the customer assumes all responsibility of the claim and cannot return the product. If the Customer chooses to file a return with McWelco directly McWelco will manage the claim with the carrier and if deemed necessary will replace the product entirely at no charge to the customer. Damages to products during shipping do not apply to the McWelco Warranty policy and cannot be claimed at a later date. If a product is defective in such a way that it meets our warranty policy; Customers can return the product at the customers expense to the McWelco factory location in Hesperia California to be processed. At which time the product will be inspected to determine the cause and extent of the defect. If it is determined the defect is factory caused, McWelco will repair or replace the product, return free of charge; and reimburse the customer for in-bound shipping expense with the presentation of the pertinent documents/invoice for shipping expenses. If the damage to the Product is not found to be within the Product warranty the customer will be responsible for the return shipping.